Word.Studio Logo

Prompt Templates

Develop a crisis management response plan

Copy this Prompt Template

Develop a comprehensive crisis management response plan for [COMPANY_NAME] addressing the issue of [CRISIS_DETAILS], which became public on [DATE]. Begin with an internal communication to employees, outlining the situation, the immediate actions taken, and how employees can assist or stay informed. Transition to drafting an external statement, which includes an acknowledgment of the issue, the steps [COMPANY_NAME] is taking to address it, and the commitment to transparency and accountability throughout the resolution process. Ensure this statement is empathetic and aligns with [COMPANY_VALUES]. Incorporate a plan for regular updates to both employees and the public, specifying the channels and frequency of these updates. Outline a strategy for engaging with media and stakeholders, including key messages to convey and how to handle inquiries. Finally, propose a review mechanism to evaluate the response’s effectiveness and lessons learned, with a timeline for implementing improvements. The tone should be sincere, responsible, and forward-looking, demonstrating leadership and commitment to rectifying the situation.

How to use this Prompt

Copy the full prompt text and then paste it into your preferred chat assistant. Replace the placeholders encased in [BRACKETS], with your own specific details.  Review the output and modify the prompt to meet your requirements.

Variables found in this prompt

  • [COMPANY_NAME]: The name of the company dealing with the crisis.
    • Examples: ClearWater Solutions, HighTech Innovations, FreshFoods Market
  • [CRISIS_DETAILS]: A brief description of the crisis situation.
    • Examples: data breach affecting customer information, product recall due to safety concerns, environmental incident at a manufacturing site
  • [DATE]: The date when the crisis became public or was identified.
    • Examples: April 10, 2024; June 25, 2024; December 1, 2024
  • [COMPANY_VALUES]: Core values or principles of the company that guide its response to the crisis.
    • Examples: commitment to customer safety, dedication to environmental sustainability, transparency and honesty in all communications
  • [CHANNELS]: The mediums through which the company will communicate updates about the crisis.
    • Examples: company website, social media platforms, press releases
  • [FREQUENCY_OF_UPDATES]: How often the company plans to provide updates on the crisis situation.
    • Examples: daily, weekly, as significant developments occur

Prompt Details